At Dainty Eve, we strive to ensure timely and reliable delivery of all products purchased from our platform. Please review our shipping policy for detailed information on how we handle orders, shipping times, and related procedures.

1. Processing Time

  • Order Processing: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • Delays: Please note that during peak seasons or due to unforeseen circumstances (such as weather conditions or high demand), processing times may be extended. We will notify you of any significant delays.

2. Shipping Time and Rates

We offer various shipping options depending on your location:

  • Domestic Shipping (Within India):
    • Standard Shipping: 3-10 business day

Shipping rates are calculated at checkout based on the shipping method selected and the destination.

3. Order Tracking

Once your order is processed and shipped, you will receive an email confirmation containing a tracking number and a link to track your order. Please allow up to 24-48 hours for tracking information to become available.

4. Shipping Destinations

Dainty Eve ships only domestically . Please note that shipping availability may vary based on your location,.

5. Shipping Delays

Dainty Eve is not responsible for shipping delays caused by carriers, customs, or external factors beyond our control. If your shipment is delayed, we recommend contacting the shipping carrier with your tracking information for the most up-to-date details.

6. Lost or Stolen Packages

  • Dainty Eve is not liable for any packages lost, stolen, or damaged once they have been shipped and marked as delivered by the carrier.
  • If your package is lost or stolen, we recommend contacting the carrier directly with your tracking information to initiate a claim.

7. Incorrect Shipping Information

  • It is the responsibility of the customer to provide the correct shipping address at checkout. If the address is incorrect, and the order is shipped, Dainty Eve is not liable for lost or misdelivered packages. Please double-check your shipping details before finalizing your order.

8. Returns and Shipping

  • As per our No Refund Policy, we do not accept returns or offer refunds. In rare cases of defective or damaged products, Dainty Eve may offer store credit or a replacement. Shipping costs for returns of defective items will be covered by Dainty Eve.

For any questions or concerns regarding your order, please contact our customer service team at support@daintyeve.com. We’re here to help!